Code No. 40: No USB memory detected

Problem Description:

The device does not detect any USB memory stick.. This typically indicates a failure of the USB medium.


This may result from:

  • A damaged or incompatible USB drive
  • A malfunction in the USB port, internal cable, or control board
  • A mainboard malfunction affecting data transfer

 

How to solve it:
  • Turn off the device
  • Remove the USB stick and reconnect it securely
  • Turn the device back on and check again
  • Try using a different, known-working USB drive (preferably FAT32 formatted).
  • Copy the data from your current USB drive (if accessible)

 

If the problem persists, the USB port or internal connection may be faulty. Please contact Enbio Service by clicking the button below to fill out the service form.

If the problem persists with a new drive, please contact Enbio Service by clicking the button below to fill out the service form.

Contact Service